Annual Resident Satisfaction Survey

At Southwest Properties, we go above and beyond to enhance our customer’s experience. We hold ourselves and our teammates to a higher standard as we continue to develop and operate market-leading properties in Halifax. We’re committed to creating exceptional places to live, shop, work and play.

With over 630 responses, this valuable feedback provides an understanding on how we can better serve you as a resident, and helps guide our future. Each year we hear reoccurring themes in the survey: our residents value our great locations, trusted reputation, quality spaces, and the dedicated team behind it all. 

If you have any further recommendations please contact customer.experience@southwest.ca. We are always interested in understanding how we can better serve you as a resident.

What Residents are saying….

“Quality of the building and the commitment to maintenance.  The staff are excellent: helpful, friendly, and readily available.”

“Standards of service, quality of work on the building, and excellent building managers – over the past 18 years they have all been excellent.  Although it is a Southwest property, I am happy to call it my home.”

“Even though the unit is managed by a big company, there is individual attention given to me as a valued resident.  Thank you ! 

“Very clean and property management clearly take pride in their work.”